Controller of your personal data (hereafter referred to as Wegwijzer Berg en Dal)
Name and legal form: Municipality of Berg and Dal
Address of registered office: Dorpsplein 1, 6562 AH, Groesbeek
Contact email address: gemeente@bergendal.nl
Wegwijzer Berg en Dal respects your privacy and strives to treat your personal data with due care and confidentiality at all times. Wegwijzer Berg en Dal undertakes to comply with the General Data Protection Regulation (“AVG”) and all other applicable regulations.
Below you will find all relevant details. Through the contact details listed you can always reach Wegwijzer Berg en Dal for further questions or comments on the processing of your Personal Data.
This “Privacy Policy” applies to the processing of your Personal Data through Wegwijzer Berg en Dal.
In this Privacy Policy, Personal Data refers to information that allows you to be identified. An identifiable person is someone who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors relating to physical, physiological, psychological, economic, cultural or social identity. A typical example of Personal Information is your name and email address.
Wegwijzer Berg en Dal may collect your Personal Data from the following three sources:
○ 3.1. Personal information you provide when registering on Wegwijzer Berg en Dal, some of which is optional.
The Personal Data that Wegwijzer Berg en Dal collects about you are:
Wegwijzer Berg en Dal may also request other personal information during the registration process.
○ 3.2. Personal data you provide when you participate on Wegwijzer Berg en Dal.
Any action you take on Wegwijzer Berg en Dal (e.g. create account, post activity, contact us) contains Personal Data and is recorded and stored. Such Personal Data, if applicable, is also linked to your registration data (3.1), which implies that Wegwijzer Berg en Dal may link your profile data to this participation data.
○ 3.3. Personal data that Wegwijzer Berg en Dal collects when you visit Wegwijzer Berg en Dal.
If you visit our login page, we store a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted as soon as you close your browser.
Once you login, we will store some cookies related to your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options are valid for 1 year. If you select “Remember me”, your login will be saved for 2 weeks. Once you log out of your account, login cookies are deleted.
When you edit or publish a post, an additional cookie is stored by your browser. This cookie does not contain any personal data and only holds the message ID of the article you edited. This cookie expires after one day.
Wegwijzer Berg en Dal may also collect usage data to improve its services. No Personal Data is collected in this process.
The processing activities listed above are based on the legitimate interests of Wegwijzer Berg en Dal.
Wegwijzer Berg en Dal uses your Personal Data for the following purposes:
Personal Data will be stored and processed only for the period necessary for the purpose of processing. Thereafter, the Personal Data will be deleted or anonymized.
Wegwijzer Berg en Dal will never sell or rent your Personal Data to other service providers, nor will it share your Personal Data with a service provider that does not comply with the AVG.
If Wegwijzer Berg en Dal relies, for limited and specific processing activities, on service providers operating from outside the European Economic Area, data will only be transferred to countries that the European Commission has confirmed as providing an adequate level of protection for your Personal Data, or where other measures have been taken to ensure the lawful processing of your Personal Data in these third countries.
○ 6.1. Right of access
You have the right to access your Personal Data at any time, as well as the right to be informed about the use that Wegwijzer Berg en Dal makes of your Personal Data. You may also request a copy of the Personal Data being processed.
○ 6.2. Right of correction
You have the right to have inaccurate Personal Data relating to you corrected.
○ 6.3. Right to delete
You have the right to ask Wegwijzer Berg en Dal to delete your Personal Data. However, it may still be necessary to process your Personal Data. When Wegwijzer Berg en Dal deletes your Personal Data, it may nevertheless retain a limited amount of Personal Data to ensure that it can comply with its obligations under the AVG.
You accept that a request for erasure of Personal Data means that certain services can no longer be provided.
If you choose to have your Wegwijzer Berg en Dal account deleted, the Personal Data collected about you will be removed from our servers. Some Personal Data about you may remain in the login credentials that Wegwijzer Berg en Dal retains for up to 30 days for security and legal reasons.
○ 6.4. Right to object
You have the right to object to the processing of your Personal Data on serious and legitimate grounds. In addition, you always have the right to object to the use of your Personal Data for direct marketing purposes; in such cases you do not need to provide reasons.
○ 6.5. Right to restriction of processing
You may exercise your right to restrict processing if you believe that we are processing your Personal Data unlawfully. You can also request us to restrict processing if you believe that we are processing incorrect Personal Data about you, for the period necessary to verify the accuracy of your Personal Data. The same applies if you exercise your right to object to the processing of your Personal Data. In this case, you may restrict processing for the time necessary to verify our legitimate grounds for processing your data.
○ 6.6. Right to data portability
You have the right to obtain the Personal Data you have provided to Wegwijzer Berg en Dal in a structured, typical and machine-readable form and/or to have it transferred to different controllers.
○ 6.7. Right to withdraw consent
To the extent that the processing is based on your prior consent, you have the right to withdraw your consent.
○ 6.8 Automated decision making and profiling
The processing of your Personal Data does not involve profiling, nor will Wegwijzer Berg en Dal engage in automated decision making.
○ 6.9. Right to file a complaint
You also have the right to lodge a complaint with a competent data protection supervisory authority. Below we refer to the contact details of the Personal Data Authority. However, you may also complain to the national supervisory authority of the EEA state where you have your habitual residence or place of work, or where the possible breach occurred. For further information and the contact details of the supervisory authority of each EEA state, please refer to this webpage of the European Data Protection Board.
Personal Data Authority
P.O. Box 93374
2509 AJ The Hague
Tel. +31 70 888 8500
https://autoriteitpersoonsgegevens.nl/een-tip-of-klacht-indienen-bij-de-ap
You can exercise your rights by contacting:
- Either Wegwijzer Berg en Dal, or by e-mail to info@wegwijzerbergendal.nl, or by mail to PO Box 20, 6560 AA Groesbeek.
When you make a request to exercise your rights, we will verify your identity if we have reasonable doubts about it. We do this to prevent your Personal Data from falling into the wrong hands. If we have doubts about your identity, we will ask you to provide us with documents that allow you to identify yourself beyond reasonable doubt, such as a copy of your identity card. In this case, we urge you to cross out non-relevant information for the verification of your identity, such as your national registration number and photograph.
Exercising your rights is in principle free of charge. However, if your request seems manifestly unfounded or excessive (particularly due to its repetitive nature), we may charge you a reasonable fee to cover our own administrative costs. In such cases, we may also simply choose to reject your request. In that case, you will be notified of the reasons for such a decision.
○ 8.1. Legal procedures
Wegwijzer Berg en Dal may use the Personal Data for legal purposes, in court or legal proceedings prior to stages in the case of unlawful use of this Application or the related services. You are aware that Wegwijzer Berg en Dal may be required to disclose the Personal Data at the request of competent government agencies for the processing of the Personal Data. The legal basis for this processing is the acceptance of the terms (contractual basis) and the need to fulfill a legal obligation.
○ 8.2. Safety measures
Wegwijzer Berg en Dal has developed appropriate technological and organizational measures to prevent the destruction, loss, falsification, alteration, prohibited access or unauthorized disclosure to third parties of Personal Data, as well as any other prohibited processing of such Personal Data. Under no circumstances can Wegwijzer Berg en Dal be held liable for any direct or indirect damages resulting from an incorrect or unlawful use of your Personal Data by a third party. You must comply with security instructions at all times, including preventing any prohibited access to your login credentials and password. You are solely responsible for the use of Wegwijzer Berg en Dal on your computer, IP address and your identifying information, as well as its confidentiality.
○ 8.3. Changes to this privacy policy
Wegwijzer Berg en Dal reserves the right to change this privacy policy at any time by notifying users on this page. We encourage you to check this page for any changes. The date of the last change is indicated at the bottom of the page. If you object to a change in policy, you should discontinue use of Wegwijzer Berg en Dal. Unless otherwise indicated, the then-current Privacy Policy will apply to all Personal Data processed by Wegwijzer Berg en Dal.
Date last modified: March 12, 2025
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